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  Monday, 25 March 2019
  3 Replies
  4.5K Visits
0
Votes
Undo
I installed the demo on "Outlook 2016 MSO (16.0.4738.1000) 32-bit".
However when I press any button on the ribbon bar, Outlook crashes. It worked at first, but started crashing a few days after installation.
Windows restarts it and restores all my open emails.

I am most interested in the Reply with Attachments feature and a few others.

Can I do something to troubleshoot it? I don't want to pay if it doesn't work on my computer with my Office.
5 years ago
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#1890
0
Votes
Undo
Hello,
Please try to disable all the other add-ins in your Outlook add-ins manager.
If the problem persists, please try to contact us via with your issue.
Thanks.
4 years ago
·
#1891
0
Votes
Undo
I have the exact same problem with Outlook 365 64-bit (i originally had problem with 32-bit). How do we fix this?
4 years ago
·
#1892
0
Votes
Undo
Hello,
Please try to contact us for a test license information via .
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